Refund policy

Last Updated: June 2026

At FreshCraft.space, customer satisfaction is our highest priority. We proudly offer a 30-day free return and refund policy on eligible purchases.

Return Eligibility

Customers may request a return within 30 calendar days from the date of delivery.

To qualify for a return, products should:

• Be returned within the approved return period

• Be in reasonable condition

• Include original packaging whenever possible

• Not show evidence of intentional damage, misuse, abuse, or unauthorized modification

Free Returns

FreshCraft.space provides free return service for eligible products. Customers must contact our support team before sending any product back.

Unauthorized returns may experience delays in processing.

Refund Approval

Once returned merchandise is received and inspected, customers will be notified regarding refund approval.

Approved refunds will be processed to the original payment method used during checkout.

Financial institutions and payment providers may require additional time to complete refund transactions.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Photos of the product, packaging, and shipping label may be requested to help expedite resolution.

Non-Eligible Returns

Returns may not qualify for a refund if:

• The request is made after 30 days

• The product has been intentionally damaged

• Excessive misuse is evident

• Fraudulent claims are suspected

Order Cancellations

Orders may be canceled before fulfillment begins.

Once processing or shipment has started, cancellation requests may not be guaranteed.

Contact Information

Email: SpiroBoorman468@hotmail.com

Phone: 432-661-0371

FreshCraft.space reserves the right to update this policy without prior notice.